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MORCO NEWSLETTER

Published: 4th July 2017

MORCO NEWSLETTER

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Recent updates

Published: 4th July 2017

Recent updatesRecent updates

New condensate pipe for central heating systems:

We are now supplying manufacturers with a new condensate pipe (replacing the old type) which connects between the boiler and the condensate waste pipe. As pictured to the right the pipe is made from one piece of rubber with a 21.5mm plastic pipe that pushes directly into the boiler to create the connection between the condensate trap and the waste pipe.

This new design has removed the need for the rubber bung reducer and the elbows to achieve the offset position. The pipe is made from a rubber composite material which provides flexibility whilst installing and connecting to the boiler.

New employee to drive larger delivery lorry:

We are proud to announce that Jason Clarkson has joined the Morco team to deliver central heating systems to our manufacturing customers in the Hull region. Our larger lorry (26 ton) now enables us to deliver much larger quantities of kits to the manufacturers to meet their production demand!

Jason brings with him a large amount of driving experience from previous roles. We wish him luck with his new role!

GB24 boiler fault code L2 fact sheet to help engineers and end users:

A new factsheet is available on our website in the trouble shooting section which describes the common causes for the boiler to lock out and display fault code L2.

Research has found that the boiler is not always at fault and the following external factors can cause this;

1. Air inside the gas pipe after changing gas cylinders

2. Gas stenching agent blocking pipe work to the boiler

3. Blocked condensate trap due to lack of servicing

The three listed external factors above which can cause this lock out can be identified by carrying out the necessary tests and observations described in the fact sheet. This is an excellent source of information which we highly recommend you to read because it can save a great deal of time and frustration trying to identify what is causing a problem. Air being trapped inside the gas feed pipe to the boiler represents a high percentage of this lock out after an end user has changed the gas cylinder.

Gentle reminder for engineers to use the DIRECT technical help line number:

Please remember that we have a technical help line number. This is 01482 386586. Dialling this number will phone either Sam, Chris or David direct without having to be transferred via the customer service team. It will save you time!

 

Hydraulic Assembly Update

Published: 27th June 2016

Hydraulic Assembly Update

For various reasons beyond our control we are no longer able to supply complete replacement hydraulic assemblies (MCB2191) for our old Morco FEB Combi boilers.

This assembly was a convenient way of fixing a variety of problems, mostly frost damage, and occasionally leaks or diaphragm failure. In reality, only one or two components suffered frost damage, and either a diaphragm or a set of O rings could be replaced individually.

All the components which make up the complete assembly, excepting the plastic moulded parts are still available. There is only one plastic moulded part which was prone to irreparable frost damage and that part has now been re-manufactured, namely the diaphragm housing (MCB2192). The remaining plastic parts never wear out or suffer frost damage.

Thus from now on there are the following options:

1. Purchase a kit of parts which contains all the components which could possibly be required to repair a frost damaged or worn (or both) Hydraulic assembly;

This kit is called a Hydraulic assembly repair kit. It fits ALL models and is part number MCB2193. As pictured above to the right.

It contains the following parts:

MCB2192 Diaphragm Housing.

MCB2256 Diaphragm and spindle O ring kit.

MCB2160 Heat Exchanger.

OR

2. Purchase only the parts required to make the repair;

Typically to repair a leak due to worn parts, only part number (MCB2256) is needed.

For frost damage, either part number (MCB2192) only, or in more severe cases (MCB2160) also will be needed.

A simple frost damage repair will only take a few minutes more than changing over the whole ready assembled unit.

There are videos available in the trouble shooting section of this website which offer engineers guidance. To access this you must login using your TRADE login username and password.

If you don't have one and would like to access these videos, please call our customer service team on 01482 325456 and they will be happy to provide you with a login and password. There are additional benefits of having a login such as 25% discount on appliances and parts with access to more technical information.

News Archive

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Registered Address: Morco Products Ltd, Morco House, Riverview Road, Beverley, East Yorkshire, HU17 0LD

Sales Hotline - 01482 325 456
Fax Hotline - 01482 212 869