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Published: 4th July 2017

New condensate pipe for central heating systems:

We are now supplying manufacturers with a new condensate pipe (replacing the old type) which connects between the boiler and the condensate waste pipe. As pictured to the right the pipe is made from one piece of rubber with a 21.5mm plastic pipe that pushes directly into the boiler to create the connection between the condensate trap and the waste pipe.

This new design has removed the need for the rubber bung reducer and the elbows to achieve the offset position. The pipe is made from a rubber composite material which provides flexibility whilst installing and connecting to the boiler.

New employee to drive larger delivery lorry:

We are proud to announce that Jason Clarkson has joined the Morco team to deliver central heating systems to our manufacturing customers in the Hull region. Our larger lorry (26 ton) now enables us to deliver much larger quantities of kits to the manufacturers to meet their production demand!

Jason brings with him a large amount of driving experience from previous roles. We wish him luck with his new role!

GB24 boiler fault code L2 fact sheet to help engineers and end users:

A new factsheet is available on our website in the trouble shooting section which describes the common causes for the boiler to lock out and display fault code L2.

Research has found that the boiler is not always at fault and the following external factors can cause this;

1. Air inside the gas pipe after changing gas cylinders

2. Gas stenching agent blocking pipe work to the boiler

3. Blocked condensate trap due to lack of servicing

The three listed external factors above which can cause this lock out can be identified by carrying out the necessary tests and observations described in the fact sheet. This is an excellent source of information which we highly recommend you to read because it can save a great deal of time and frustration trying to identify what is causing a problem. Air being trapped inside the gas feed pipe to the boiler represents a high percentage of this lock out after an end user has changed the gas cylinder.

Gentle reminder for engineers to use the DIRECT technical help line number:

Please remember that we have a technical help line number. This is 01482 386586. Dialling this number will phone either Sam, Chris or David direct without having to be transferred via the customer service team. It will save you time!

News Archive

• Christmas Shutdown (Posted: 2nd Dec 2021)
• Videos Available To Help End Users (Posted: 2nd Dec 2021)
• Gas Engineer Training Update (Posted: 2nd Dec 2021)
• Boost Thermostat (Posted: 27th Jan 2021)
• EUP6 Water Heater (Posted: 2nd Mar 2020)
• Morco Training (Posted: 11th Oct 2019)
• New GB Series III Boiler (Posted: 10th Sep 2019)
• New Room Sealed Water Heaters Now Available (Posted: 20th May 2019)
• Morco EUP11 Water Heater (Posted: 15th Apr 2019)
• GB24 Hanging Bracket Now Included Within Boiler Box (Posted: 14th Feb 2019)
• How To Prepare Your Holiday Home For The Winter.. (Posted: 14th Feb 2019)
• The F11EL Replacement Is On Its Way! (Posted: 14th Feb 2019)
• New MP6 & MP11 Conversion Document Available Now (Posted: 14th Feb 2019)
• October 2018 Newsletter (Posted: 23rd Oct 2018)
• Water Heater Update (Posted: 21st Aug 2018)
• FEB-24E Spark generator update (Posted: 14th May 2018)
• Recent Developments (Posted: 15th Dec 2017)
• New Preassembled Hydraulic Valve Kit - MCB2257 (Posted: 26th Oct 2017)
• MORCO NEWSLETTER (Posted: 4th Jul 2017)
• Hydraulic Assembly Update (Posted: 27th Jun 2016)
• Videos to help guide engineers on Morco appliances (Posted: 1st Dec 2015)
• Free Morco Training (Posted: 18th Mar 2015)
• Morco's Bespoke Central Heating Kit Service (Posted: 5th Mar 2015)
• Fact Sheets (Posted: 7th Apr 2014)
• New Condensing Boiler (Posted: 18th Nov 2013)
• MORCO SOLAR HOT WATER SYSTEM (Posted: 1st Nov 2011)

Registered Address: Morco Products Ltd, Morco House, Riverview Road, Beverley, East Yorkshire, HU17 0LD